Refund and Return Policy of Glampariz
Effective Date: January 3, 2025
At Glampariz, we prioritize customer satisfaction and strive to provide a seamless shopping experience. If you are not completely satisfied with your purchase, we offer a straightforward refund and return policy. Please review the terms below to understand your options.
1. Return Eligibility
- You may return items within 30 days of delivery.
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
- Proof of purchase is required for all returns. This can include a receipt, order confirmation email, or invoice.
2. Non-returnable Items
The following items are not eligible for return:
- Products that have been opened, used, or damaged after delivery.
- Special orders, custom-made items, and personalized products.
- Gift cards, downloadable software, or digital products.
3. Refund Process
Once we receive and inspect the returned item, we will process your refund. The refund will be issued to the original payment method used for the purchase.
- Refunds are typically processed within 7-10 business days after the return is received.
- Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.
4. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- If your product was damaged during shipping, please contact us immediately for assistance.
- To initiate a return, please visit our Return Page to get detailed instructions.
5. Exchanges
At this time, we do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order for the desired product.
6. Damaged or Defective Items
If your product arrives damaged or defective, please contact us within 7 days of receiving your order. We will assist with the return process and provide you with a full refund or replacement.
7. How to Initiate a Return
To begin the return process, please follow these steps:
- Visit our Return Page and fill out the return form.
- Send the product back to the address provided in the return instructions.
- Once your return is received, we will process your refund as quickly as possible.
8. Contact Information
For any questions or assistance with returns and refunds, please contact us:
- Phone: (813) 641-7670
- Email: info@glampariz.net
- Website: glampariz.net